Description

This 2-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving. 

Topics include:

• Use of creative approaches to identifying trends within their organizations.
• Applying problem-solving methodologies.
• The importance and application of continuous improvement within organizations.
• How to quantify problems and solutions.
• Factors in organizational and individual resistance to change.
• Strategies for implementing change.

The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.

Pre-course materials and course syllabus